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Red Dead Redemption Title Update Coming Next Week

We are aware that there are still some of you out there experiencing issues with Red Dead Redemption, including multiplayer connectivity and getting the Mo Van Barr bounty.   We are currently testing a Red Dead Redemption title update for Xbox 360 and PlayStation 3 that aims to fix these and other items.  Due to the unpredictable nature of the testing and console manufacturer submission process, we cannot pin down a very specific date and time, but we do expect this to be released for download for both systems by the end of next week.  We can assure you we are working with our partners at Microsoft and Sony to make this title update available literally as soon as possible.

Once again, we thank everyone for their continued patience and understanding.  As a token of our appreciation for your patience and in gratitude to all the Red Dead fans out there, we are also planning on releasing the Expert Hunter and Savvy Merchant outfits and related challenges later this summer for free.  Please stay tuned for more details on that - as well as on the Outlaws to the End Co-Op Missions DLC Pack coming for free later this month.

Additionally, our support team continues to be available to address individual game issues on a case-by-case basis, and can be contacted through any of the following channels:

Rockstar Support Site: http://www.rockstargames.com/support
Rockstar Support Twitter: http://twitter.com/rockstarsupport
Red Dead Redemption Support Email: RDRsupport@rockstargames.com

Multiplayer Connection Issues
While the title update will include a fix for multiplayer connection issues, some of the problems people are experiencing when connecting to multiplayer can be fixed by ensuring your online settings are configured for optimal online compatibility.

PlayStation 3
PlayStation 3 players that are using a router should be on a NAT 2 connection type.  For assistance with NAT settings, please contact PlayStation support at http://us.playstation.com/support/.

Xbox 360
If you are having issues connecting to a friend’s Multiplayer game on Xbox LIVE, please refer to the Xbox support article at http://support.microsoft.com/kb/908874 for assistance.

For players experiencing frequent or random freezes on either console, we urge you to contact your console manufacturer's support site for assistance:
PlayStation 3 Support: http://us.playstation.com/support/
Xbox 360 Support: http://support.xbox.com

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405 comments on this article

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R* Y October 12 at 4:14PM ↵Reply

@TherockandTJ For all Support related questions, comments and suggestions please contact the Rockstar Games Support team:
http://support.rockstargames.com/entries/479492-rockstar-games-technical-support-contact-info

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TherockandTJ August 3 at 3:42AM ↵Reply

I Can't afford a wireless connection to my Ps3,So I Can't fix my freezing glitch,Someone tell me how to fix it,Everytime I Hunt for treasure,Play board games or more it freezes,Please respond before I Snap the game in half.

I Get pissed realy Easy.

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MetalMasterShin June 2 at 12:33AM ↵Reply

I know this subject is old now, but back in February, I started to experience the freezing issue with my RDR (it freezes after the first bullet loads, whether I'm loading my main game, undead ---htmare, or even multiplayer. If someone has found and posted a way to fix this and I haven't seen it, I apologize. It's been quite frustrating though.

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ferguson99 January 16 at 5:39PM ↵Reply

hey guys
so what next for red dead redemption i hope your going to keep the game going like another story mode where you carry on with jack marston and a whole load of new enemies and problems for him to sort out
with a load more new and advanced weapons and maybe the car in blackwater to travel around in and also
extend the xp multiplayer mode with say another 5 badges to get through collecting new weapons and characters i just hope you keep the game going because its took the world by storm we are all playing it and love it

thanks guys
steven

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R* Y December 9 at 6:56PM ↵Reply

Hey guys, this is a rather old news article that's quite buried, but we noticed in our system a new comment from @nilleboj. Best way to get good assistance for your issues is to contact RDRSupport@rockstargames.com, they can help you with issues with any of our titles.

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nilleboj December 9 at 6:46PM ↵Reply

Fix the freezing problems. There's nothing else to it...
Giving everybody the silent treatment or not owning up to the problem just makes things worse.
The problem clearly lies in the game itself and not in faulty Xbox360's.

Come on Rockstar!!! I know in my heart that you are better than this...

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molluh October 31 at 2:40PM ↵Reply

ProfBambam55 September 23 at 2:38pm
Just wanted to clarify that it's the RED DEAD REDEMPTION Game Options file that you need to delete. Seems obvious to me but was thinking maybe not to everyone out there so I thought I'd post again just to be clear.
Good luck!

thanks profbambam55 its works THE MOLLUH

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molluh October 31 at 9:58AM ↵Reply

after download the last software update It goes to the loading screen and freezes on 3 bullet when starting single and multiplayer games help help help help i pay 60 euro for this game

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JuniorDrunk October 9 at 4:06PM ↵Reply

Rockstar already released marshals,now all they need to do is add the duster coat bandits you find in thieves landing and tumbleweed like the fallowing, Ralph Stricker,Slink Bradshaw,Gus Ballard, Zebedee Nash, Melvin Spinney, Spike Haggerty, and Rufus Starkley.

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ProfBambam55 September 23 at 2:38PM ↵Reply

Just wanted to clarify that it's the RED DEAD REDEMPTION Game Options file that you need to delete. Seems obvious to me but was thinking maybe not to everyone out there so I thought I'd post again just to be clear.
Good luck!

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